SayWill.com – Acceptable Use Policy

This Acceptable Use Policy (“Policy”) sets the standards of conduct expected from all users of SayWill.com (“SayWill,” “we,” “our,” or “us”).
By accessing or using SayWill.com, you agree to comply with this Policy, our [Terms of Use], [Privacy Policy], and other applicable site rules.

SayWill.com is a community-based marketplace that connects neighbors to buy, sell, or exchange goods and services within the Austin, Texas area. To maintain a safe, lawful, and respectful environment, all users must follow the rules below.

1. General Responsibilities

All users agree to:

  • Use SayWill.com only for lawful purposes and in accordance with all applicable federal, state, and local laws and regulations.
  • Provide accurate and truthful information when creating listings or completing transactions.
  • Respect the rights, privacy, and property of other users.
  • Assume full responsibility for any content, listing, product, or service you post on the Platform.
  • Avoid any conduct that may harm the operation, reputation, or security of SayWill.com.

2. Prohibited Items and Listings

The following items may not be listed, sold, given away, or otherwise exchanged on SayWill.com under any circumstances:

A. Illegal or Controlled Items

  • Drugs, narcotics, or any controlled substances (including prescription medications).
  • Tobacco, e-cigarettes, or vaping products.
  • Alcoholic beverages of any kind.
  • Firearms, ammunition, explosives, fireworks, or weapons (including knives, stun guns, or replica weapons).
  • Hazardous materials, flammable liquids, chemicals, or toxins.
  • Stolen property or items obtained through illegal means.

B. Counterfeit, Restricted, or Unauthorized Goods

  • Fake, imitation, or trademark-infringing products (e.g., counterfeit designer goods).
  • Items that violate copyright, trademark, or patent laws.
  • Unauthorized or non-transferable tickets, licenses, or software.
  • Digital products that distribute pirated or illegal content.

C. Adult or Obscene Material

  • Pornographic, sexually explicit, or suggestive materials.
  • Adult toys, adult media, or related accessories.
  • Services of a sexual nature or any escort-related activities.

D. Unsafe or Regulated Items

  • Food products, dietary supplements, or consumables not properly sealed or labeled.
  • Cosmetics or personal-care items that are opened, used, or expired.
  • Medical devices, medicines, or health-related equipment requiring authorization.
  • Children’s items that fail to meet U.S. safety standards (including recalled toys, car seats, or cribs).

E. Other Prohibited Items

  • Live animals, pets, or endangered species.
  • Human remains, body parts, or biological materials.
  • Lottery tickets, raffles, or gambling-related materials.
  • Financial instruments, credit cards, or personal identification information.
  • Any product or service that violates Texas state law or federal law.

3. Prohibited Conduct

Users are strictly prohibited from engaging in the following activities on SayWill.com:

  • Posting false, misleading, or deceptive listings (including misrepresenting an item’s condition or ownership).
  • Impersonating another person or entity, or misrepresenting your affiliation with any person or organization.
  • Interfering with another user’s transaction, delivery, or listing.
  • Uploading harmful code, malware, or engaging in any activity that disrupts or damages the site or other users’ devices.
  • Data scraping, automated access, or mass data extraction without express authorization.
  • Circumventing or attempting to bypass security or payment systems.
  • Engaging in discriminatory behavior, harassment, or abusive communication through any contact channels.
  • Posting spam or irrelevant promotional content not related to legitimate listings.

4. Seller and Service Provider Standards

If you list items or offer services on SayWill.com, you agree that:

  • You have the legal right and authority to sell the listed items or provide the offered services.
  • All descriptions, prices, and photos are accurate and honest representations of the item or service.
  • You will comply with all applicable consumer protection and tax laws.
  • You will honor your commitments to buyers and communicate promptly in case of issues.
  • You will not include links to third-party sales platforms or external advertisements.

5. Enforcement and Violations

SayWill reserves the right to:

  • Remove or edit any content or listing that violates this Policy or appears unlawful, unsafe, or inappropriate.
  • Suspend, restrict, or permanently terminate user accounts that violate this Policy or our Terms of Use.
  • Report suspected illegal activity to law enforcement or relevant authorities.
  • Deny access to any user whose conduct may harm the community or the platform’s integrity.

Decisions made by SayWill in enforcing this Policy are final and at our sole discretion.

6. Reporting Violations

If you notice any prohibited item, suspicious activity, or misuse of the Platform, please notify us immediately at:

saywill.com@gmail.com

We review all reports and take appropriate action to ensure user safety and legal compliance.

7. Policy Updates

SayWill.com may modify or update this Policy from time to time. The “Effective Date” above indicates the latest version. Continued use of the Platform after updates constitutes your acceptance of the revised Policy.