SayWill.com – Privacy Policy

This Privacy Policy describes how SayWill.com (“SayWill,” “we,” “our,” or “us”) collects, uses, stores, and protects information about you when you use our website, mobile applications, or related services (collectively, the “Platform”).

By using the Platform, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Platform.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

When you create an account, list a product, post a service, or contact another user, we may collect:

  • Personal Information: your name, email address, phone number, and mailing address.
  • Account Information: username, password, and profile photo (if applicable).
  • Listing Details: product or service descriptions, images, prices, and communication content.
  • Payment Information: if applicable, payment method details (processed securely through third-party payment processors).
  • Communications: messages, inquiries, or feedback sent to other users or to SayWill.

B. Information Collected Automatically

When you visit or use the Platform, we may automatically collect:

  • Device and Technical Data: IP address, browser type, operating system, referring URLs, and device identifiers.
  • Usage Data: pages viewed, actions taken, time spent on the Platform, and referring/exit pages.
  • Cookies and Tracking Technologies: we use cookies, web beacons, and similar tools to improve site functionality, remember preferences, and analyze traffic. You can manage cookies through your browser settings.

C. Information from Third Parties

We may receive information from:

  • Payment processors (e.g., transaction confirmations).
  • Social media services (if you log in or share content through them).
  • Publicly available sources for fraud prevention and verification purposes.

2. How We Use Your Information

We use the information we collect for purposes including:

  1. To operate and improve the Platform and user experience.
  2. To facilitate communications and transactions between users.
  3. To verify user identities and prevent fraudulent activity.
  4. To provide customer support and respond to inquiries.
  5. To send service-related notifications, including updates, confirmations, and policy changes.
  6. To analyze usage trends and improve our business operations.
  7. To enforce our Terms of Use and comply with applicable laws.
  8. To display relevant content or offers related to local community activities (we do not sell your data to advertisers).

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data only in the following limited situations:

  1. Between Users: when you list a product or service, certain information (e.g., your name, location, or contact method) may be visible to other users to enable communication and transactions.
  2. Service Providers: we may share information with vendors who perform services on our behalf, such as payment processing, hosting, data analytics, or customer support.
  3. Legal Requirements: we may disclose information if required by law, court order, or governmental authority.
  4. Protection of Rights: to protect the rights, property, or safety of SayWill, our users, or the public.
  5. Business Transfers: in the event of a merger, acquisition, sale of assets, or restructuring, user information may be transferred as part of that transaction.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
When data is no longer required, we securely delete or anonymize it.

5. Your Choices and Rights

You have the following rights regarding your personal information:

  • Access and Update: You may review or update your account information at any time.
  • Delete Account: You may delete your account by contacting support@saywill.com. Some residual data may remain in backups for a limited period.
  • Opt-Out of Emails: You can unsubscribe from promotional messages by following the link at the bottom of the email.
  • Cookie Control: Most browsers allow you to block or delete cookies; however, doing so may affect site functionality.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction.
However, no online system is completely secure, and we cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your login credentials.

7. Children’s Privacy

SayWill.com is intended for use by individuals 18 years of age or older.
We do not knowingly collect or store information from children under 13. If you believe a child has provided us with personal data, please contact us and we will promptly remove it.

8. Links to Third-Party Sites

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.
Please review their privacy policies before providing any personal information.

9. Location of Processing

SayWill.com operates in the United States, and data is stored and processed primarily in Texas.
By using the Platform, you consent to the transfer and storage of your information within the United States, which may have different data-protection laws than your jurisdiction.

10. Updates to This Policy

We may revise this Privacy Policy from time to time. The “Effective Date” at the top indicates when it was last updated.
If we make significant changes, we will notify users by email or through the Platform. Continued use of SayWill.com after such changes constitutes your acceptance of the revised Policy.